Why Does My Phone Say No Service But I Have Wifi?

Why Does My Phone Say No Service But I Have Wifi

Why is my phone saying no service when I have WiFi?

Why Does My Phone Say There’s No Service? 11 Quick Fixes

  1. Press the proper button combination to reboot your phone. Sometimes, turning your phone off and on again helps clear away any pesky connectivity issues.
    • On Android phones, open up a quick settings menu by pressing and holding the power or volume down/up buttons (the exact button combination depends on your phone model). From there, tap the “Restart” option and let your phone reboot. If your Android phone doesn’t have a “Restart” button, shut down your phone using the Settings app instead.
    • If your iPhone has, press the power button until the power slider shows up on your screen. Move the slider to power down your phone, then press the power button for a few more seconds until the Apple logo pops onto the screen.
    • If your iPhone has, shut down your device by holding down the volume up or volume down button along with the power button. Then, turn on your phone by pressing and holding the power button.
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  1. Try moving to a different spot. If you’re in an enclosed space with no windows, brick walls, or in a basement, you may need to move to a spot that gets better cell service. Try going outside or moving to a room with more windows, as well as holding your phone higher in the air.
    • You can also try turning on “Wi-Fi calling” in your phone’s settings, but you need to be connected to Wi-Fi to use this feature. On an iPhone, simply tap on the Settings app and hit Cellular and Wi-Fi Calling, If you have an, open up your Settings app and hit Networks and Internet or Connections, along with Mobile Network, Advanced, and Wi-Fi Calling,
    • Rural spaces and crowded areas can both lead to poor service.
  1. Reset these settings directly on your phone. To reset your iPhone’s network settings, tap the following buttons in your Settings app: General, Reset, and Reset Network Settings, Unfortunately, Android phones don’t have a universal way to reset your network settings; on some phones, you may have to tap Settings, Reset options, Reset Wi-Fi, Mobile, and Bluetooth, On other phones, you may only need to hit Settings, General management, Reset, and Reset network settings,
    • Keep in mind that resetting your network settings will erase any Wi-Fi passwords and remove all paired Bluetooth devices. Be sure to jot down any important passwords before you hit the reset button and remember to pair your Bluetooth devices afterward.
  1. Switch to a lower “G” if your 5G service is weak. Some phone carriers will automatically connect to 5G, even if this means hooking your phone up to a distant, weaker signal. Instead, switch your phone to LTE and see if you notice a change in signal strength. You can even switch to 3G if your phone offers it—both LTE and 3G may provide a stronger signal than the 5G default.
    • If you have an iPhone, pop over to your Settings app and tap on Cellular, Select Cellular Data Options near the top of the screen, then tap Voice & Data, “5G Auto” means your phone will only connect to 5G as needed for performance, whereas “5G On” means your phone will always try to connect to 5G even if it lowers performance. Try LTE or 5G Auto if 5G isn’t working well for you.
    • On Android, open your Settings app and tap on either Connections or Wi-Fi and Internet, Then, hit Mobile Network or SIM and Network to get a list of different “G” choices.
    • It may also help to switch on the Data roaming setting.
  1. Remove your SIM card and clean it off. SIM cards can get pretty icky and worn down over time, which can interfere with your phone’s connectivity. Start by removing your or SIM card. Then, wipe down the metallic surface with a disinfectant wipe or a cotton swab dipped in rubbing alcohol. Slip the SIM card back into its proper compartment, and see if your cell service returns.
    • An older, pre-5G SIM card might not connect to 5G networks. If you’ve just upgraded your cell service and are running into service issues, call your provider and ask them if you need a new card.
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  1. Plug your phone in to get it juiced up. Your phone battery helps keep your phone running in top form, including your phone signal. If your phone’s battery drops beneath 25%, your phone might have some trouble picking up a good signal. If you’re able to, plug in your phone until it’s over 25% charged. Then, check your signal again to see if anything improves.
    • Keep a portable charger on hand if you won’t be near a wall outlet for a while.

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Advertisement Co-authored by: Apple & Mobile Phone Repair Specialist This article was co-authored by and by wikiHow staff writer,, Josef Storzi is an Apple and Mobile Phone Repair Specialist and the Owner of Imobile LA, a mobile phone repair company based in Los Angeles, California.

Josef specializes in repairing screens, charging ports, batteries, water damage, speakers, and microphones on all mobile phone brands including Apple, Samsung, LG, Nokia, and Sony. He also specializes in tablet, laptop, and computer repairs as well as the pros and cons of recent mobile software updates.

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Thanks to all authors for creating a page that has been read 140,507 times. : Why Does My Phone Say There’s No Service? 11 Quick Fixes

Why does my iPhone say I have no service but I have Internet?

Reasons Why Your iPhone Says ‘No Service’ – If you are seeing a ‘No Service’ or ‘SOS’ message at the top of your iPhone’s screen, it likely:

  • Airplane Mode is turned on
  • You are out of your carrier’s service area
  • A misconfigured setting
  • Your carrier is having a problem

Oh, we’re going to assume your bill is paid and the carrier hasn’t turned off your connection (it’s happened to us).

Can a bad SIM card cause no service?

Change Your SIM Card. Can a bad SIM card cause no service? The answer is YES!

Why is my iPhone suddenly showing no service?

Turn your mobile line off and back on – Go to Settings > Mobile Data and check if your mobile line is turned on. If your mobile line is turned off, turn it back on. Then check if you have service. If you can’t see your mobile line in Settings > Mobile Data, you should set up an eSIM or insert a physical SIM card. If you’re using a physical SIM card, remove the SIM card and put it back in. If your SIM card is damaged, doesn’t fit in the SIM tray or you’ve transferred your physical SIM card from another device, ask your network provider for a new SIM card. Find out more about removing your iPhone SIM card or iPad SIM card,

Why does my iPhone say no SIM no service?

If you get an alert that says Invalid SIM or No SIM Card installed, follow these steps.

Make sure that you have an active plan with your wireless carrier. Restart your iPhone or iPad, Check for a carrier settings update, Go to Settings > General > About. If an update is available, you’ll see a prompt to select OK or Update. Remove your iPhone SIM card or iPad SIM card from the SIM card tray and then put the SIM card back. Make sure that the SIM tray closes completely and isn’t loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly. Try using another SIM card. If you don’t have one, go to your carrier’s retail store and ask them to test with another SIM card. You might need to replace your SIM card.

If you still see an alert about your SIM card, contact Apple support, Learn what to do if you see a SIM not supported alert, Published Date: April 08, 2022

Do SIM cards expire?

Do Sim Cards Expire – Yes, SIM cards can expire. SIM cards have an expiration date that varies depending on the carrier’s policies. An inactive SIM card usually expires after approximately 90 to 180 days. Once a SIM card expires, the associated phone number may be given to someone else, and the user may lose any balance or data stored on it.

How do I know if SIM card is damaged?

Can I make and receive calls? – You should also try making and receiving calls to check if the SIM card is working properly. If you are unable to make or receive calls, or if there is a drop in the sound quality of your calls, it could be a sign of a damaged SIM card.

How do I restart my network on my iPhone?

Reset your network settings – If you’re using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset > Reset > Reset Network Settings. If you’re using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.

What does 🚫 mean on Samsung?

What does 🚫 mean on phone? The circle with a horizontal line through the middle is a new symbol from Android meaning that you turned on Interruption Mode.