Why Is My Virgin Box Flashing Green?

Why is my Virgin box blinking green light?

Virgin Media Flashing Green Light But No Internet

• Are you wondering why your Virgin Media has a flashing green light but there is no internet?
• This indicates a deeper problem that may affect the speed and connection of your router, which leaves your devices with no access to the internet.
• A blinking green light on a Virgin Media router means that it is in the process of downloading and installing a new firmware update.
• Therefore, you should give it about 30 minutes to an hour to finish the update.
• However, if the blinking does not stop, then there is an issue as your router may be stuck in an update loop.
• Other causes for a flashing green light include loose connections and issues with the main power supply.

Resetting your router should fix the problem with the software updates. In addition, you should inspect the cables to ensure that they are firmly connected. Continue reading to know more about fixing a blinking green light on your Virgin Media router.

What do lights mean Virgin Media?

Super hub – Status lights and control buttons There are three indicator lights on the side of the Super Hub, each indicating different functions:

Top – WAN (green/blue). Middle – Ready (green/blue). Bottom – WLAN (green/blue). One blue/red light behind the wireless button on the front panel. Two LEDs on each RJ45 LAN socket (left = amber, right = green). What is the normal operation – LED modes? What are the control buttons? What is the reset switch?

Why is my Virgin Media box not working?

Try resetting the TV box If you’re still having problems, disconnect all the cables then reconnect them securely before turning back on again, checking that your TV is connected to the right source for the TV box.

Why is my router not connecting to the Internet?

2. Restart the Router – Restarting the router can sometimes help fix internet connectivity issues. If your router has been off for quite some time, a quick restart could just get it back to working condition. The hardware and software components of a router or modem are prone to causing issues from time to time due to a variety of reasons.

• The same way your computer needs to be restarted every now and then in order to refresh running processes and clear cache.
• Rebooting your router can work wonders, but if it comes to a point where you are forced to do it every day or multiple times a week to address connectivity issues, you may just need a new modem or router.

In such a case, a call to your local ISP might be needed.

How do I reset my virgin box?

Press Home on your remote. Select Help & Settings. Select Clear or reset TiVo box.

Why is my Virgin Hub 3 light blinking green?

Flashing Green Internet Light: Your Hub is trying to connect to the internet. If it keeps flashing, there might be a problem. No Telephone Light: This only lights up if you have an active phone line. If it’s off, you probably don’t have a phone line connected.

What are the lights on the front of the Virgin box?

Understanding the TiVo box lights – On the front of the V6 box, you’ll see a small black LED screen with a red Virgin Media logo on it. A white light will appear next to that logo to indicate that the box is in use and a red light will appear adjacent to that when the box is on standby. The TiVo box looks a little different with a few more lights and buttons positioned in a long row all along the front. On the left hand side under the standby button, a light will shine green if the box is in use and red if it’s on standby. Next to that is the Online LED light which will glow green if your TiVo box is connected to the internet and the Remote Control Light which will flash green whenever you use your remote control.

What are the reboot lights on Virgin router?

How to Reset Virgin Router – Many problems, including red or amber lights, can frequently be solved by restarting your Virgin Media router. Locate the reset button on the back of your router and press it to continue it. For about 10 seconds, press and hold this button before releasing.

• Your router will take a few minutes to restart after a reset.
• The router lights will flash while the device is starting up during this time.
• The reset is finished when the lights are steady.
• You should know that resetting your router will return it to its default settings.
• You will lose any changes you have made to the router’s settings.

Before resetting, it’s a good idea to note any specific locations. Changing the settings on your router can also help your wifi signal. A reset might be beneficial if you experience a drop in speed or an unstable connection. However, speaking with Virgin Media customer service might be necessary if problems continue even after a reset.

Why is my hub 5 flashing green?

Virgin Media Hub 5 Internet Light – The internet light reflects the status of your internet connection.

• Off : No internet connection.
• Solid green : Connected to the internet.
• Flashing green : Connection in progress.
• Solid amber : Connected to the internet, but there may be an issue with the connection.
• Flashing red : Critical error with the internet connection.

Why is my Virgin box saying no signal?

Tv not working says no signal “no signal” could very easily be your TV reporting no input on the chosen HDMI lead. If this was an error produced by your VM TV box, it would have an error code alongside it. If your TV360 is switched on, make sure you have selected the correct HDMI/video input on your TV remote.

Why is my WiFi light on but no internet?

Step Three: Check Your Router Settings To Ensure Your Permissions are Correct – When there is no internet connection, yet your internet service or router isn’t the problem, then there may be a problem with your network permissions. Every home WiFi network has “Media Access Control” (MAC) identifiers that allow certain machines access to your network.

Locate your Windows key and press it. When you get a search field to come up, type in “cmd” Right-click the Command Prompt app and click the option that says “run as administrator” Right-click again, and you’ll get a command prompt window. Now type in the command “ipconfig” and press Enter. Your Default gateway IP address should come up now. This will give you a number that looks something like this: 192.168.X.X. Copy this number. Open up your web browser, and type or paste the number into your browser, and press enter. This should open your router’s management console. To access this console, however, you’ll need to type in your credentials. It’s important to note that these credentials are not the same as your WiFi username and password. How do you find this information? Look on the back of your router, where the username is usually printed. If you haven’t changed your router password, chances are the password is “admin.” This should get you into your settings panel. Look for the MAC address filtering feature. Make sure that’s disabled, or that you’re not denying service through a filtering rule that you’ve never set.

What lights should be on my router?

Internet / WAN – The internet light, also sometimes labeled WAN or with a globe icon, signifies a connection to the internet. The internet light usually appears right after the upstream data light. The internet light should be solid green or white when the equipment is functioning normally.

How do I fix no internet connection?

General troubleshooting tips for Android devices –

1. Restart your device, It might sound simple, but sometimes that’s all it takes to fix a bad connection.
2. If restarting doesn’t work, switch between Wi-Fi and mobile data:
   • Open your Settings app and tap Network & internet or Connections, Depending on your device, these options may be different.
   • Turn Wi-Fi off and mobile data on, and check if there’s a difference.
   • If not, turn mobile data off and Wi-Fi on and check again.
3. Try the troubleshooting steps below.

1. Open your Settings app and tap Network & internet or Connections M obile data or Cellular data,
   • On some devices, you may need to select Data usage before you find this.
2. Turn Mobile data or Cellular data on. If it’s already on, turn it off and on again.
3. Check that there is a data indicator, like 2G, 3G, 4G, or H, next to the signal strength bars at the top of the screen,
4. Sometimes this won’t display if you have an active Wi-Fi connection. If this is the case, turn Wi-Fi off and check again.

If you don’t get a signal data indicator, you may be in an area without coverage. If you can, move to a different area, or go outside, and check your signal again. Tip : If this happens a lot, contact your mobile service provider.

What Colour should my Virgin WIFI box be?

For instance, if your Hub is showing a stable white color, it means that it is successfully connected to the internet. A flashing green color means the device is downloading a software update. However, if you see a red light, it means that there is a problem with your internet connection.

What is the green screen on Virgin Media?

Hi @Chrisg52 The, ” the DVR has detected a serious problem and is trying to fix it; do not switch off for 3 hours”. message is commonly known as the green screen of death. It means that your hard drive has failed. It’s not very often that the box is able to recover from this, and if by some miracle it does, then it’s only a matter of time before it fails completely.

You’ve posted in the broadband forum rather than the TV forums. Which box do you have, tivo or a V6 box? If it’s a tivo box then providing you have broadband with VM it will be swapped out free of charge for a V6 box. You should try speaking to faults again, although best time to call is around 8am when lines first open and are least busy.

The IVR should recognise that you’ve already called and place you into a queue to speak to the agents. If you hear the automated response asking you to press 1 for the link to online support etc then i gnore all the options and don’t press any buttons then you should be placed into a queue and an agent should pick up the phone and book the tech for you.

• Or wait a day or two and a member of the Forum Team should pick this up for you and arrange a tech visit.
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How often should I reboot my Virgin router?

How often should I reboot my router? – How often you should reboot your router will depend on the performance of your internet speeds and the age of your router. You may need to reboot once a month or as often as every day. Depending on your internet usage, you may be able to stretch out to every couple of months.

You want to consider rebooting your router when you experience slow or no internet connections, need to troubleshoot issues, or want to update your firmware. Keep in mind that rebooting your router is completely different from resetting your router. Rebooting will keep your router settings, whereas a reset will restore your router to its default factory state.

You won’t need to reset your router as often as you will need to reboot it. Now that you know how often you should reboot your router, let’s go into the different ways you can do it.

What do the lights mean on Virgin Media Hub 5?

Virgin Media Hub 5 Power Light – The power light indicates whether your Virgin Media Hub 5 is powered on and functioning correctly.

• Off : The device is not receiving power.
• Solid green : The device is powered on and running normally.
• Flashing green : The device is booting up.
• Flashing red : The hub has temporarily lost its connection with the VM network. But don’t worry, it’s usually not an issue with the hub itself. More often, it’s related to a hiccup with the VM cable, cabinet, or network. Give the Area Faults team a ring at 0800 561 0061. If you’re using a VM landline, just dial 150. They have the tools to pinpoint issues right down to your postcode level, ensuring a more accurate resolution.

What does the orange light mean on Virgin Media?

The orange light is a known ‘feature’ – the 1p LED fails over time to 50 shades of yellow/orange. Only time to be concerned is if it is bright red (overheating).